There is no better experience than giving someone a piece of technology that lets them do something they never thought they could do.
— Fred Luddy, Founder - ServiceNow
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Our highly skilled, certified and innovative development team is ready to help customers and prospects to realise their business capabilities through the power of the ServiceNow platform. Our unique service offerings accelerate our customers journeys with ServiceNow by advising, transforming, and optimising every step in the process.

Why choose us?

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Best Practices

We deliver all implementations according to industry standard Best Practises to provide our customers with a safe upgrade path and the best performance and user experience. This assures customers are self-sufficient after every implementation without the need to re-engage consultants for maintenance or enhancement activities.

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ServiceNow® Expertise

We have delivered 150+ ServiceNow® implementations at various major organisations across the EMEA and ANZ regions. Our intention is to help customers realise maximum value out of their ServiceNow® implementation – future proof, scalable, upgradable – at rapid pace.

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More than ITSM

We are taking our customers beyond ITSM by offering services for ServiceNow® HR Service Delivery, ServiceNow® Field Service Management, ServiceNow® Security Operations, ServiceNow® Governance Risk and Compliance, ServiceNow® IT Operations Management, IT Risk consulting best-practice implementation.

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Our services

IT AND MORE

ServiceNow® IT Service Management, ServiceNow® IT Operations Management, ServiceNow® IT Business Management.

platform

Integrations, Orchestration, Portal, Scoped Custom Applications, Domain Separation, Environment Upgrades, Health Checks and Reviews.

REMOTE ADMINISTRATION

Focused on providing first class remote administration services for customers without in-house ServiceNow skills.

Our certifications

150

ServiceNow® implementations

99

ServiceNow®
certifications

9.8

Average
CSAT score

10+

INDUSTRIES

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About us

BitKnights Solutions is an independent cloud software consultancy that focuses on ServiceNow®.

The company was founded in 2016 by former ServiceNow® employee Balazs Burgermeister and BitKnights owner Barna Simon.

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Our references